Quality Holiday Homes In North Cornwall                  Property Booking Line;  01841 520998

Authority to Sign

         Bookings will be made strictly by order of deposits and booking forms being received, the contract shall then be between the Tenant and Padstow Holidays. No guarantees of bookings will be given until deposits and booking forms have been received and confirmation has been sent out by Padstow Holidays.  No more then the maximum number of people shown on the property details may occupy the property this includes children.  Violation of this booking condition permits Padstow Holidays to terminate the contract forthwith at any time and all monies paid to Padstow Holidays by the tenant will be forfeit. Bookings can only be accepted from tenants over 18 years of age.  By signing of the booking form the tenant confirms that they have read and understood the description of the property being booked and confirms that all members of the party have agreed to the terms and conditions and booking conditions.

Booking / Cancellations

A deposit of 25 % of the total tariff is required at the time of booking; all bookings must be made through Padstow Holidays, the agent.  Balance of the tariff must be received 6 weeks prior to arrival.  Reminders are not sent out by Padstow Holidays.  A booking will only be accepted in writing on Padstow Holidays official booking form.  All cancellations must be made in writing.  Where the tenant cancels their booking they will remain liable for the full amount of tariff.  However if Padstow Holidays are able to re rent the accommodation then Padstow Holidays  will return any monies paid, minus any expenses occurred.

Pets

Pets are welcome in certain properties.  We make a small charge for pets but we expect all tenants to comply with the following pet rules:

×Pets are to be kept under control at all times 

×If your dogs mess anywhere it is to be cleaned up immediately.           

×All furniture, beds, sofas to be respected and dogs kept off.  If your dog is moulting etc extra cleaning charges will apply         

Tenant Rules

× Not to create a nuisance to neighbouring properties.

× To pay for additional services and rental charges of additional items.

× To pay for any damage caused during a stay at any of Padstow Holidays accommodation.

× To allow Padstow Holidays access to the property for inspection, repairs.

× To leave by 10:00 am on day of departure.

× Not to exceed the number of people specified in the properties write up or have dogs in a no dog property.

× Agree to dispose of rubbish sensibly and put dustbin out on day of collection. (Collection day stated in property folder).×

To use any amenities in the property safely and for there intended use only, (please contact Padstow Holidays if you require additional information on the use of an item etc). Padstow Holidays will not accept any liability for resulting from the misuse of an amenity in a property or a properties garden.

Problems / complaints

Any problems complaints must be reported immediately or as soon as reasonably possible of occupying a property to enable Padstow Holidays to rectify the problem.  No complaints will be accepted after the end of a stay at a property. In particular it is agreed by the tenant that any failure to notify Padstow Holidays of a problem or compliant before the end of the tenants stay will prejudice a claim irrespective of its merits.  It is agreed that by the tenant signing the booking form they agree to the prompt notice of a problem or compliant in accordance with this clause may be taken into account by a court in determining liability or assessing compensation. Padstow Holidays hold no responsibility for any disturbances caused outside of a property, by neighbours, building works, village events etc.

Non availability of property

If for any unforeseeable reason a property becomes unavailable for all or part of your booking i.e. due to flooding, fire damage etc, then Padstow Holidays will make every effort to find alternative accommodation.  Alternatively Padstow Holidays will refund all monies paid in respect of the period of unavailability or offer an alternative week accommodation.

Left items

Padstow Holiday takes no responsibility for left items after departure of accommodation.  If the tenant leave an item behind contact Padstow Holidays straight away to allow the cleaning team time to search for the item before the new guest arrive.  If the item is found postage money will be expected from tenants to return the item.  Lost items not claimed will be discarded of after 28 days of departure date.

Security deposit

All Tenants are to pay a £200 refundable deposit. This is to be a totally separate cheque.  It will be returned within 2 weeks of the tenant departure; on the condition that no deductions are needed (i.e. cleaning monies not left, on departure or damage has occurred to a property). 

Breach of contract

         Padstow Holidays as the agent / owner of the accommodations reserve the right to terminate the accommodation rental at any time if there is a breach of any of Padstow Holidays Terms and Conditions or Booking conditions.

Smoking

All Padstow holidays accommodations are strictly no Smoking Please do not smoke inside all of the properties.

Insurance

All tenants are strongly advised to take out holiday insurance.

Liability

Padstow Holidays or accommodation owners are not liable for any accidents or injures that occur in any property or grounds.